Return reason 1: In the event you received the wrong merchandise.
In a few cases, we may have shipped you the wrong product by our mistake, different than the actual items you ordered. If that has happened, please call us immediately so we can send you a “call tag” to have the incorrect shipment picked up at our expense.
No restocking fee, full refund applicable
Return reason 2: Received the correct products, opened the product and do not like the flavor, not satisfy with the products or is not effective to you.
No Refund Applicable
Return reason 3: Product is faulty.
Should you suspect a fault with your product, you should:
Read the troubleshooting section of the product manual as it may be a common problem that can be easily resolved
If the problem cannot be resolved:
• Don’t worry, you can always contact the product manufacturer directly (Applicable for products that stated with warranty). If you have any problem contacting the manufacturer, kindly give us a call 016-269 0217 for assistance.